These Terms of Service (“Terms”) constitute a legally binding agreement between you and Rushin InTegrations LLC governing your access to and use of Kevin!, our AI-powered clinical documentation assistant, and all related services.
IMPORTANT: By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
The Services are intended for use by licensed healthcare professionals, healthcare organizations, and their authorized staff. By using the Services, you represent and warrant that you:
You agree to provide accurate, current, and complete information during registration and to update this information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
Kevin! is an artificial intelligence tool designed to assist licensed healthcare professionals with documentation, dictation, and administrative tasks. Kevin! does NOT:
You, as a licensed healthcare professional, retain full and sole responsibility for:
The Services are NOT intended for use in medical emergencies. Do not rely on Kevin in emergency situations. If you or a patient are experiencing a medical emergency, call 911 or your local emergency services immediately.
Artificial intelligence, including large language models, can produce errors, omissions, or “hallucinations” (plausible-sounding but incorrect information). AI outputs may reflect biases present in training data. AI cannot understand context the way a trained clinician can. You acknowledge these limitations and agree that all AI-generated content must be independently verified by qualified professionals before clinical use.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for:
Generating, editing, and refining encounter notes and clinical documentation
Converting voice dictations to text for clinical purposes
Drafting orders, referrals, and prescriptions for your review
Creating patient-friendly summaries and educational materials
You agree NOT to use the Services to:
If you are a Covered Entity or Business Associate under HIPAA, you must execute a Business Associate Agreement (BAA) with Rushin InTegrations before transmitting any PHI through the Services. Contact legal@rushin.ai to request a BAA.
The Services, including all software, AI models, algorithms, interfaces, designs, and documentation, are owned by Rushin InTegrations and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our written permission.
You retain ownership of the content you input into the Services. You grant us a limited license to process Your Content solely to provide the Services to you.
You may use AI-generated outputs for your legitimate clinical and business purposes. You are responsible for reviewing and taking ownership of any outputs you choose to use. We make no claim of ownership over AI-generated outputs that you create using the Services.
Subscription Fees: Access to certain features may require payment. All fees are stated in U.S. dollars unless otherwise specified.
Billing & Renewal: Subscriptions automatically renew unless you cancel before the renewal date. We will provide reasonable notice of any fee changes. Continued use after a fee change constitutes acceptance.
Refunds: Fees are generally non-refundable except as required by law. Contact billing@rushin.ai for refund inquiries.
Taxes: You are responsible for all applicable taxes, duties, and levies associated with your use of the Services.
Availability: We strive to maintain high availability but do not guarantee uninterrupted or error-free operation. The Services may be temporarily unavailable for maintenance or circumstances beyond our control.
Modifications: We reserve the right to modify, update, or discontinue features at any time. For material changes, we will provide reasonable advance notice.
Third-Party Integrations: The Services may integrate with third-party platforms (EHR systems, etc.). These are governed by their own terms and privacy policies. We are not responsible for the operation, availability, or content of third-party services.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
We expressly disclaim all warranties, including but not limited to:
BY USING THE SERVICES, YOU VOLUNTARILY ASSUME ALL RISKS ASSOCIATED WITH THE USE OF AI-ASSISTED CLINICAL DOCUMENTATION TOOLS, INCLUDING:
As a condition of using the Services, you represent that you maintain:
PLEASE READ THIS SECTION CAREFULLY. It limits our liability and affects your legal rights.
RUSHIN INTEGRATIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY CLINICAL OUTCOMES, PATIENT CARE DECISIONS, OR MEDICAL MALPRACTICE CLAIMS. You are a licensed healthcare professional and bear sole responsibility for all clinical decisions.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING:
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID IN THE THREE (3) MONTHS PRECEDING THE EVENT, OR (B) FIFTY DOLLARS ($50 USD).
You agree to indemnify, defend, and hold harmless Rushin InTegrations from any claims, liabilities, damages, or expenses arising out of:
Termination by You: You may terminate your account at any time by contacting support@rushin.ai or through the account settings.
Termination by Us: We may suspend or terminate your access immediately if you breach these Terms, your use poses a security risk, you fail to pay fees, your professional license is suspended or revoked, or we are required to do so by law.
Effect of Termination: Your license ends immediately. You may request export of your data for up to 30 days after termination. We may delete your data after the 30-day period.
Governing Law: These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles.
Informal Resolution: Before initiating formal dispute resolution, you agree to contact us at legal@rushin.ai and attempt to resolve the dispute informally for at least 30 days.
Binding Arbitration: Any dispute not resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in Dallas County, Texas. The arbitrator's decision shall be final and binding.
CLASS ACTION WAIVER: YOU AGREE TO RESOLVE DISPUTES ONLY ON AN INDIVIDUAL BASIS AND WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.
When you provide your mobile phone number and consent to receive SMS/MMS messages from Rushin InTegrations, you agree to the following:
Healthcare providers using Kevin! may receive:
Patients of enrolled healthcare providers may send and receive messages for care coordination, including:
Kevin! facilitates secure two-way SMS/MMS communication between patients and their healthcare providers. Examples include:
All patient-provider messages are encrypted, HIPAA compliant, and retained per applicable healthcare regulations. This messaging is not intended for medical emergencies—call 911 for emergencies.
Patients may submit images via MMS for clinical purposes when requested by their healthcare provider, including:
Patient image submissions require explicit consent, are treated as Protected Health Information (PHI), and are encrypted per HIPAA requirements.
Patients opt in to SMS/MMS messaging through their healthcare provider's practice, which may include:
To stop receiving SMS/MMS messages, reply STOP to any message. You will receive a confirmation message and no further messages will be sent unless you re-subscribe. Opting out of messages does not affect your ability to receive medical care.
Your mobile phone number and SMS/MMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes. Patient mobile information is used solely for care coordination with their enrolled healthcare provider.
Entire Agreement: These Terms, together with our Privacy Policy and any applicable BAA, constitute the entire agreement between you and Rushin InTegrations.
Amendments: We may modify these Terms at any time. Material changes will be communicated at least 30 days before taking effect. Your continued use after the effective date constitutes acceptance.
Severability: If any provision is held invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force.
Waiver: Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
Force Majeure: We shall not be liable for any failure or delay due to circumstances beyond our reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, or government actions.
For questions about these Terms or the Services:
Rushin InTegrations LLCBy using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.